PRIVACY POLICY

Seth Champaran House

Effective Date: May 2026

INTRODUCTION

Seth Champaran House ("we," "our," or "us") owns and operates the website sethchamparanhouse.com. We are committed to protecting the personal information of all individuals who visit our website or submit inquiries regarding our franchise opportunities. This Privacy Policy explains what data we collect, how we use it, and what rights you have over your information. By using our website, you acknowledge and agree to the terms of this policy.

1. INFORMATION WE COLLECT

We collect personal information in the following situations:When you submit a franchise inquiry form on our website, we collect your full name, mobile number, email address, target city or town, preferred franchise model, investment budget, and any additional remarks you provide.When you browse our website, we may automatically collect non-personal technical data such as your IP address, browser type, device type, pages visited, and time spent on the site. This is done through analytics tools to help us improve our website.When you contact us directly via email or WhatsApp, we retain a record of that communication for the purpose of responding to your query.

2. WHY WE COLLECT YOUR INFORMATION

We collect and process your personal data for the following purposes:

To review and respond to franchise inquiries in a timely and professional manner. To share relevant information, franchise kits, and business opportunity details with interested individuals. To communicate important updates, announcements, or offers related to Seth Champaran House, strictly with your prior consent. To analyse website usage and improve the user experience. To fulfil any legal or regulatory obligations applicable to our business.

3. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to any third party under any circumstances. Your data may be accessed by authorised members of our internal franchise and operations team for the sole purpose of handling your inquiry. We may engage trusted third-party technology providers such as website hosting and email services to help us operate our platform. These providers are bound by strict confidentiality obligations and may not use your data for any other purpose. We may disclose your information only if required to do so by Indian law, a court order, or a lawful government authority.

4. COOKIES AND ANALYTICS

Our website uses cookies and third-party tools such as Google Analytics to understand how visitors navigate and interact with our platform. The data collected through these tools is anonymised and does not personally identify any individual user.

You may choose to disable cookies at any time through your browser settings. Doing so will not affect your ability to access or use our website.

5. DATA RETENTION

We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy. Franchise inquiry records are typically retained for a period of up to two years. After this period, your data is securely deleted unless we are legally required to retain it for a longer duration.

6. YOUR RIGHTS

You have the following rights regarding your personal data held by us:

The right to access the personal information we hold about you. The right to request correction of any inaccurate or incomplete information. The right to request deletion of your personal data from our systems. The right to withdraw your consent for marketing communications at any time. The right to raise a complaint if you believe your data has been mishandled.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

7. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss. All data submitted through our website forms is handled with strict confidentiality. While we take every reasonable precaution, no method of transmission over the internet can be guaranteed to be completely secure.

8. THIRD-PARTY LINKS

Our website may contain links to external platforms including Zomato, Instagram, and Facebook. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any external platforms you visit before sharing personal information with them.

9. CHILDREN

Our website and franchise services are strictly intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors. If we become aware that a person under the age of 18 has submitted information to us, we will delete that data immediately.

10. CHANGES TO THIS POLICY

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be published on this page with a revised effective date. We encourage you to review this page periodically to remain informed about how we handle your personal data.

CONTACT US

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us directly:

Email: info@sethchamparanhouse.com

Phone: +91 92442 92105 / +91 93996 13705

Corporate Office: In front of UNO Business Park, Bicholi, Indore, Madhya Pradesh 452016

Head Office: Hichki Hotel and Restaurant, Bodabagh Road, Rewa, Madhya Pradesh 486001